What is a Patient-Centered Medical Home?

A Patient-Centered Medical Home (PCMH) is a relationship-based approach to healthcare. It means Lynn Community Health Center acts as your 'home base' for wellness. We coordinate all your services—medical, dental, and behavioral—so you get the best possible care, and we respect your culture, values, and family needs.

What is Integrated Care at Lynn Community Health Center?

Integrated Care means your doctors, nurses, therapists, and dentists work together as one team. For example, your primary care doctor might connect you with a counselor during a regular visit to help manage stress. This 'whole-person' approach ensures all your physical and emotional needs are met in one place.

Do I need a referral to use Integrated Care?

No. Integrated Care is standard for all patients at Lynn Community Health Center. When you register as a patient, you automatically receive a care team that collaborates on your medical, dental, and behavioral health needs.

Who is on my care team at LCHC?

Depending on your needs, your team may include a Primary Care Provider (PCP), a Behavioral Health Consultant, a Dentist, a Care Coordinator to help with insurance, and a Community Health Worker to help you find local resources.

Whole-Person Care: Your Team Working Together

Healthcare Designed Around You

At Lynn Community Health Center, healthcare is about more than just fixing a problem. It is about the whole person.

We use a model called Integrated Care. This means your doctors, nurses, counselors, and dentists do not work alone. They work together as one team to take care of you.

Your “Home Base” for Health

We are a “Patient-Centered Medical Home.” That sounds complicated, but it just means we focus on relationships.

When you come here, you are not just a number. You are the leader of your own care team.

We Respect Who You Are: Your provider will respect your unique needs, your culture, and your values. We want to know what matters most to you.
We Include Your Family: We know you do not live in a bubble. If you want your family involved, we welcome them as important members of your team.
We Help You Take Charge: Our goal is to help you learn to manage your own care. We are here to support you so you feel confident making decisions about your health.

Make an Appointment

New and returning patients can call us to schedule a visit.

📞 (781) 581-3900

Location

Main Site
269 Union Street
Lynn, MA 01901

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Current Patients

View test results and message your doctor online.

How Integrated Care Helps You

In the past, you might have had to go to different places for your body, your teeth, and your feelings.

At Lynn Community Health Center, we bring it all together.

Your Team Talks to Each Other

Your Primary Care Provider (PCP) connects with your other providers to keep you safe. If your dentist notices a health issue, they tell your medical doctor. If your counselor thinks a medication might help, they talk to your PCP. While our team shares information to give you the best care, your privacy is always protected by law (HIPAA). We are your neighbors and your providers, and we treat your personal information with the highest level of professional respect and confidentiality.

We Look at the Whole Picture

Health is physical, emotional, and social. We have experts under one roof to help with all of it:

Medical: Taking care of your body.
Behavioral: Taking care of your mind and feelings.
Dental & Eye: Taking care of your smile and vision.
Social Services: Helping with food, housing, or insurance.

Less Repeating Yourself

Because your team shares one secure medical record, you don’t have to tell your story over and over again.

We already know your history, so we can focus on today.

Integrated Care in Action

What Does Integrated Care Look Like? Integrated care makes life easier, especially if you are managing a long-term health goal. Here is an example of how we help:

Example: Managing Diabetes or High Blood Pressure Imagine you come in for a regular check-up for your diabetes.

The Medical Check: Your doctor checks your numbers and adjusts your medicine.
The Emotional Check: You mention you are feeling very stressed, which makes it hard to eat right. Your doctor introduces you to a Behavioral Health Consultant in the same visit. You talk for 20 minutes about managing stress.
The Dental Connection: Because diabetes affects your gums, we help you schedule a cleaning with the dental team right then and there.
The Support: Before you leave, a Community Health Worker helps you sign up for a nutrition program to get healthy food.

You get all this support in one place, often on the same day. You don’t have to fight the system alone.

Who is on Your Care Team?

Depending on what you need, your team at the health center might include:

Primary Care Provider (PCP): Your main doctor or nurse practitioner.
Behavioral Health Provider: A counselor who works right alongside your doctor to help with stress or mental health.
Dentist and Hygienist: Keeping your mouth healthy, which helps your heart and body.
Care Coordinator: Someone who helps you book appointments and understand your insurance.
Community Health Worker: Someone who helps you connect with resources in Lynn.

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