Honored to host Governor Baker and Secretary Sudders as they announce $50 Million in funding for CHCs over the next 5 years that will increase our capacity to serve those with substance use and other behavioral health disorders.
Check out the press release from the Lynn Item about the visit!
This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. LCHC complies with USDA guidelines as an equal opportunity employer.
Searching for a Path Toward Healing
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest.
Over the past four years, LEI has worked with the Lynn Community Health Center (LCHC) in Lynn, MA, about ten miles northeast of Boston. We hope we have been helpful but are certain that we’ve learned an enormous amount about the challenge of delivering high-quality healthcare to a multicultural community hard-pressed for resources.
https://www.lean.org/the-lean-post/articles/searching-for-a-path-toward-healing/
Searching for a Path Toward Healing
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest.
Over the past four years, LEI has worked with the Lynn Community Health Center (LCHC) in Lynn, MA, about ten miles northeast of Boston. We hope we have been helpful but are certain that we’ve learned an enormous amount about the challenge of delivering high-quality healthcare to a multicultural community hard-pressed for resources.
How Lean Can Help Deliver Social Justice While Boosting Quality Health Care
In this podcast, developed from a talk at the 2018 Lean Transformation Summit learn how the Lynn Community Health Center is building successors by turning a recent leadership transition into a catalyst for improvement.
Too often, a change in executive leadership can bring a lean transformation to a grinding halt. But that has not been the case at Lynn Community Health Center (LCHC).
LCHC is located 10 miles from downtown Boston, in the economically, culturally, and socially diverse city of Lynn. It is a small but mighty healthcare center serving more than 40,000 patients representing 113 countries and 72 languages – of which over 90 percent live at or below 200 percent of the federal poverty line.
To conquer the challenges of serving this vibrant community, LEI has worked with LCHC to create a model primary-care clinic powered by lean. In doing this, LCHC hopes to better serve its customers (and employees!) by tackling wait times and achieving increasingly higher levels of productivity.
In this podcast, developed from a talk at the 2018 Lean Transformation Summit by LCHC CEO Kiame Mahaniah, and introduced by LEI Executive Director Alice Lee, learn how LCHC is building successors by turning a leadership transition into a catalyst for improvement. You’ll hear from the two CEOs that exchanged the baton, and find out how they ensured that lean efforts would continue. What did the outgoing CEO do to ensure the continuation of lean thinking? What made the incoming CEO realize that lean thinking truly was the way for everyone?
https://www.lean.org/the-lean-post/articles/how-lean-can-help-deliver-social-justice-while-boosting-quality-health-care/
How Lean Can Help Deliver Social Justice While Boosting Quality Health Care
In this podcast, developed from a talk at the 2018 Lean Transformation Summit learn how the Lynn Community Health Center is building successors by turning a recent leadership transition into a catalyst for improvement.
Too often, a change in executive leadership can bring a lean transformation to a grinding halt. But that has not been the case at Lynn Community Health Center (LCHC).
LCHC is located 10 miles from downtown Boston, in the economically, culturally, and socially diverse city of Lynn. It is a small but mighty healthcare center serving more than 40,000 patients representing 113 countries and 72 languages – of which over 90 percent live at or below 200 percent of the federal poverty line.
To conquer the challenges of serving this vibrant community, LEI has worked with LCHC to create a model primary-care clinic powered by lean. In doing this, LCHC hopes to better serve its customers (and employees!) by tackling wait times and achieving increasingly higher levels of productivity.
In this podcast, developed from a talk at the 2018 Lean Transformation Summit by LCHC CEO Kiame Mahaniah, and introduced by LEI Executive Director Alice Lee, learn how LCHC is building successors by turning a leadership transition into a catalyst for improvement. You’ll hear from the two CEOs that exchanged the baton, and find out how they ensured that lean efforts would continue. What did the outgoing CEO do to ensure the continuation of lean thinking? What made the incoming CEO realize that lean thinking truly was the way for everyone?
A Postcard — with Leadership Insights — from Nashville
A look back at LEI’s Lean Transformation Summit in 2018 shares a few tips from CEO keynoters on how to successfully lead with lean thinking and practices – and some advice on being a good employer from LEI Founder Jim Womack.
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A Riveting Keynote: Dr. Kiame Mahaniah
Among the year’s practitioner keynotes was my new favorite conference keynote of all time. Dr. Kiame Mahaniah, CEO of the Lynn Community Health Center (LCHC), spoke about the work of this small center in the economically, culturally, and socially diverse community of Lynn, Massachusetts. The challenges faced by Kiame, LCHC, and the entire Lynn community are immense. In his address, Kiame and his predecessor Lori Berry (in video clips) described LCHC’s lean journey and how they managed the CEO transition. As described in his presentation, their journey addressed the ambitious question: “How do we transform a whole community by transforming its biggest asset, the health center?” Regarding the CEO transition, above all, they prove that a lean transformation can survive a CEO change. Lori and Kiame decided on the radical approach of cooperating in a planful way to transition as seamlessly as possible from CEO A to CEO B, preserving the excellent lean transformation work that began two years ago. Colleagues Bernadette Thomas and Kim Eng, LEI Coach Alice Lee, and the LCHC team supported their efforts. Kiame also briefly shared four critical points that help ensure a successful CEO transition:- Trumpet lean successes – While maintaining the humility Lean Thinkers are known for, you must ensure all the stakeholders know that you attribute the organization’s successes to lean thinking.
- Identify people with twin but conflicting personality traits — “who are willing to admit that things are a total mess and yet be able to believe that it can be different.”
- Set up lean thinking and practices as “a source of independent authority and wisdom to which you as the CEO, as a leader, can be held accountable.”
- Begin succession planning on Day 1.
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