On October 2, 2025, TriZetto Provider Solutions (TPS), an LCHC vendor, became aware of a security breach which has impacted some of LCHC’s patients. TPS will be notifying individuals whose information has been compromised. For further details, please visit TPS’s Substitute Notice Website or contact their dedicated call center at 844.572.2725.
By Josh Howell
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest.
Over the past four years, LEI has worked with the Lynn Community Health Center (LCHC) in Lynn, MA, about ten miles northeast of Boston. We hope we have been helpful but are certain that we’ve learned an enormous amount about the challenge of delivering high-quality healthcare to a multicultural community hard-pressed for resources.
https://www.lean.org/the-lean-post/articles/searching-for-a-path-toward-healing/
By Josh Howell
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest.
Over the past four years, LEI has worked with the Lynn Community Health Center (LCHC) in Lynn, MA, about ten miles northeast of Boston. We hope we have been helpful but are certain that we’ve learned an enormous amount about the challenge of delivering high-quality healthcare to a multicultural community hard-pressed for resources.
By Alice Lee and Kiame Mahaniah, MD
In this podcast, developed from a talk at the 2018 Lean Transformation Summit learn how the Lynn Community Health Center is building successors by turning a recent leadership transition into a catalyst for improvement.
Too often, a change in executive leadership can bring a lean transformation to a grinding halt. But that has not been the case at Lynn Community Health Center (LCHC).
LCHC is located 10 miles from downtown Boston, in the economically, culturally, and socially diverse city of Lynn. It is a small but mighty healthcare center serving more than 40,000 patients representing 113 countries and 72 languages – of which over 90 percent live at or below 200 percent of the federal poverty line.
To conquer the challenges of serving this vibrant community, LEI has worked with LCHC to create a model primary-care clinic powered by lean. In doing this, LCHC hopes to better serve its customers (and employees!) by tackling wait times and achieving increasingly higher levels of productivity.
In this podcast, developed from a talk at the 2018 Lean Transformation Summit by LCHC CEO Kiame Mahaniah, and introduced by LEI Executive Director Alice Lee, learn how LCHC is building successors by turning a leadership transition into a catalyst for improvement. You’ll hear from the two CEOs that exchanged the baton, and find out how they ensured that lean efforts would continue. What did the outgoing CEO do to ensure the continuation of lean thinking? What made the incoming CEO realize that lean thinking truly was the way for everyone?
https://www.lean.org/the-lean-post/articles/how-lean-can-help-deliver-social-justice-while-boosting-quality-health-care/
By Alice Lee and Kiame Mahaniah, MD
In this podcast, developed from a talk at the 2018 Lean Transformation Summit learn how the Lynn Community Health Center is building successors by turning a recent leadership transition into a catalyst for improvement.
Too often, a change in executive leadership can bring a lean transformation to a grinding halt. But that has not been the case at Lynn Community Health Center (LCHC).
LCHC is located 10 miles from downtown Boston, in the economically, culturally, and socially diverse city of Lynn. It is a small but mighty healthcare center serving more than 40,000 patients representing 113 countries and 72 languages – of which over 90 percent live at or below 200 percent of the federal poverty line.
To conquer the challenges of serving this vibrant community, LEI has worked with LCHC to create a model primary-care clinic powered by lean. In doing this, LCHC hopes to better serve its customers (and employees!) by tackling wait times and achieving increasingly higher levels of productivity.
In this podcast, developed from a talk at the 2018 Lean Transformation Summit by LCHC CEO Kiame Mahaniah, and introduced by LEI Executive Director Alice Lee, learn how LCHC is building successors by turning a leadership transition into a catalyst for improvement. You’ll hear from the two CEOs that exchanged the baton, and find out how they ensured that lean efforts would continue. What did the outgoing CEO do to ensure the continuation of lean thinking? What made the incoming CEO realize that lean thinking truly was the way for everyone?
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