Celebrating our 2025 Staff Awards and Anniversaries

On October 30, Lynn Community Health Center came together to celebrate our Annual Staff Awards and Anniversaries, recognizing the incredible achievements and milestones of our team. We also extended our gratitude to the Board for their steadfast leadership and commitment to our mission. Together, their collective dedication has shaped 2025 into a year defined by growth, impact, and perseverance.

Check out these numbers from 2025 so far!

• 122 New Hires
• 19 New Positions Created
• 17 Promotions
• 215 Student Rotations (from 18 Institutions!)
• 70 Community Health Student Fellows
• 621 FTE’s
• 42,000+ Patients Served to Date
• 252,000+ FY24 Patient Visits
• 376,000+ Prescriptions
• $110.7 million in FY24 Revenue

Other key highlights from the year include the opening of our new Welcome Center which aims to streamline services and enhance the patient experience, and has already served 3,500+ patients to date.

The center was also recognized as one of the Top 100 Women-Led Businesses in Massachusetts by The Women’s Edge and Boston Globe Media — in the 25th anniversary year of this prestigious recognition. We’re proud to debut at #38 on the 2025 list, which is a testament to the women and leaders across every level of our organization who make equity, innovation, and compassion possible every day.

Despite the challenges and rapid changes across the healthcare landscape in 2025, Lynn Community Health Center stood firm in its mission and deep commitment to the community. The event ended on a note of pride and optimism, celebrating all we’ve accomplished and looking ahead to a thriving future together.

John S. Moran Community Service Award: Laura Gallant, Outgoing Board Member

The John S. Moran Community Service Award was established in memory of John S. Moran, a dedicated Lynn Community Health Center board member and former Executive Editor of the *Daily Evening Item*. Known for his deep empathy and commitment to service, the award honors individuals with strong ties to Lynn who have made a significant impact on the community. This year, the award was presented to Laura Gallant, Outgoing Board Member. Laura is recognized for her lifelong commitment to social justice, compassion, and advocacy for equitable access to food, health care, and housing. Her decades of service to LCHC and the Lynn community embody the same spirit of dedication, empathy, and public service that continue to inspire us all.

Andrea Gaulzetti Award for Excellence: Linda Galligani, Team Medical Director, Pediatrics & SBHC

The Andrea Gaulzetti Award for Excellence in Community Health is an annual peer-to-peer award in memory of Andrea Gaulzetti, LCHC’s former Chief Nursing Officer, honoring staff members who embody her values of dedication to patient care, mentorship, and innovative thinking. This year, the award was presented to Linda Galligani, Team Medical Director, Pediatrics & SBHC, for her unwavering dedication to children’s health and her transformative leadership in pediatrics, Linda is honored for the compassion, mentorship, and integrity she brings to LCHC every day. Her commitment to families and staff alike reflects the spirit and values that Andrea so deeply exemplified.

Innovation Award – Access Model 2.0

The innovation award is given to a person or team for designing and/or implementing a process, system or concept that substantially improves one or more of the following areas: Patient Access; Patient Experience; Employee Engagement; Health Equity; Financial Performance; or Strategic Positioning

The Access Model 2.0 initiative represents a bold reimagining of how care is delivered at LCHC, centered on equity, compassion, and patient connection. Led by the Blue, Purple, and Green Teams, this innovation has transformed clinical operations to expand access, improve the patient experience, and strengthen financial sustainability. Through thoughtful redesign, the teams increased the number of 30-minute visits for complex patients, reduced no-show rates, and created a more efficient, relationship-based model of care. Beyond meeting these goals, Access Model 2.0 has deepened collaboration across providers, nurses, and MAs, improved work-life balance, and enhanced continuity of care. Patients now benefit from more time, attention, and support, both inside and beyond the exam room. This initiative stands as a powerful example of what is possible when creativity, teamwork, and mission-driven innovation come together to advance health equity and excellence in community care.

Leadership Award: Lorraine Lozada, RN Manager, Pediatrics

The Leadership Award is the second of three inaugural awards presented tonight, recognizing an employee in a supervisory position who demonstrates exceptional leadership, particularly during times of change or crisis. This year, 58 nominations were submitted for 37 employees. The 2025 Leadership Award is being presented to Lorraine Lozada, Pediatric Nurse Manager, for her exceptional leadership, dedication, and ability to inspire her team. Lorraine has recently stepped up to take on two additional leadership roles as Interim OB/GYN Nurse Manager and LCHC Vaccine Coordinator, embracing these responsibilities with skill, organization, and grace. Her open-door approach, empathy, and hands-on support create a collaborative and compassionate environment for both staff and patients. From her beginnings as a Medical Assistant to her current role as Nurse Manager, Lorraine’s guidance, mentorship, and unwavering commitment exemplify the qualities of a truly outstanding leader and make her a well-deserving recipient of this honor.

CEO Special Recognition Award: Leidy Pimentel Patient Navigator, Chronic Care

The CEO Special Recognition Award honors an employee who has made a significant and lasting contribution to the organization, often recognizing those unsung heroes who consistently give their best. The 2025 CEO Special Recognition Award is presented to Leidy Pimentel, Patient Navigator, Chronic Care, a versatile and dedicated team member whose extensive knowledge and experience directly serve our patients and community. Leidy guides patients through completing end-of-life wishes, ensuring they are informed, empowered, and supported throughout the process. She provides Community Health Worker care at both the Welcome Center and our Western Ave site, collaborates with the Lynn Rapid Response Network to support newly immigrated families, and leads the Mobile Market each month, bringing fresh produce to the community. Leidy’s wisdom, kindness, and unwavering dedication make her an exceptional staff member and a truly deserving recipient of this honor.